Analogies and Metaphors for Volusion Software Terms

Learning a brand new group of vocabulary is difficult, particularly when you&#8217re also finding out how to setup your ecommerce website the very first time. At Volusion Support, our technical representatives focus on teaching the program in clear to see terms. And often, for entertainment, we love to to show an expression. Here are a few of &#8230 Ongoing

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Learning a brand new group of vocabulary is difficult, particularly when you&#8217re also finding out how to setup your ecommerce website the very first time. At Volusion Support, our technical representatives focus on teaching the program in clear to see terms. And often, for entertainment, we love to to show an expression.

Here are a few in our favorite analogies, similes, puns and metaphors used on the ground by the world-class representatives. Maybe whenever you get in touch with for help together with your store, you’ll hear one of these simple!

Bandwidth versus Bandwith

&#8220Bandwidth is sort of a riverbed while bandwith may be the water flowing within this riverbed. So wider the riverbed (bandwidth) is, faster water (bandwith) flows.&#8221

Bandwidth and knowledge transfer are frequently used interchangeably however they make reference to separate things. Bandwith is the quantity of data that’s transferred and bandwidth is the quantity of information transferred per second.

We frequently make use of the lanes on the highway example in Support to describe the way the bandwith process works.

However, we explain bandwidth billing overage charges more in a manner that makes understanding them simple.

“Think of bandwidth like a cake. Each month you’ve got a full cake. Because the month continues, you consume slices of the cake. By eating up all your cake, you’ll surely want more and so the baker will need to ask you for for further slices of cake.”

Span

“I possess a short attention Span. It just pertains to one sort of product at any given time.Inches

Automatically, the setting ‘Span’ under ‘Marketing &gt Coupons/Discounts’ remains unchecked, meaning only multiples of 1 product will affect the coupon or discount. Whenever you look into the setting, you improve your attention Span, allowing multiples of numerous different products to use towards the coupon or discount.

To understand more about Coupons &amp Discounts, and also the Span feature particularly, read this support article.

The Storefront and also the Dashboard

&#8220These two regions of your Volusion store are just like two sides of the identical gold coin. The storefront is the homepage and anything else that the customers can easily see. The Dashboard may be the administrative area where store proprietors manage what is out towards the storefront.&#8221

In Support, we frequently ask our retailers to toggle between your front from the store, the general public area that buyers can easily see, and also the Dashboard, the non-public administrative area.

A different way to describe the connection between both of these sections is as simple as connecting all of them with a vehicle.

&#8220The dashboard is much more of like what&#8217s underneath the hood of the vehicle, it&#8217s why is the vehicle run, truly just the vehicle&#8217s owner or perhaps a auto technician notice area of the vehicle. The shop front may be the vehicle&#8217s splash of paint. A brand new, polished vehicle could be appreciated by anybody.&#8221

HTML versus CSS

“HTML is much like the bones of the template. It controls the dwelling. CSS is much like your skin of the template, which controls the appearance.”

Assistive hearing devices backward and forward different coding languages that comprise the style of your store is among the first training in template personalization. HTML means Hyper Text Markup Language and manipulates the navigation menu and footer of the template. As opposed to CSS, which is short for for Cascading Style Sheets, which shapes the spacing, font size and colours of the template.

You might personalize your template while using HTML and CSS of the template, or contact our Design team for many custom hourly work. Certainly one of Support’s favorite sources to supply to the Retailers is world wide web.w3schools.com.

MyVolusion versus. Store Admin

&#8220MyVolusion as well as your Store&#8217s Admin area are just like two hands on a single person. Both are linked to Volusion, only one may be the left hands, which accounts for determining your Hosting Plan, Monthly Billing, DNS and Webmail, and yet another may be the right hands, which manipulates your Store&#8217s orders, template and shopping cart software.&#8221

It&#8217s necessary to comprehend the distinction between your MyVolusion and Store Admin accounts to handle your knowledge about Volusion. Although most days you&#8217ll be logging to your Store Admin account to handle orders and customers, sometimes you&#8217ll should also sign in for your MyVolusion account to handle your domain located webmail or DNS.

To see screenshots and find out more about your two logins, see our article here.

SPF Records

&#8220SPF Records are bus passes. They provide your store&#8217s automated emails, specially the primary one placed in &#8216Settings &gt Company,&#8217 the authorization it must board public transit, taking it out of your mail server to the destination.&#8221

SPF means Sender Policy Framework and is a kind of record that may be put into your DNS to improve your store’s automated emails.

Whenever you setup your primary email under ‘Settings &gt Company’ inside your dashboard, you’re establishing the shop to transmit automated emails as though these were originating from that current email address itself. This can be a process referred to as spoofing.

Adding an SPF Record for your Website Name Settings or DNS enables spoofed emails in the future through easier with other mail servers. Some email servers will reject or mark the automated emails as junk e-mail with no SPF Record installed.

SSL Certificates

&#8220SSL Certificates are padlocks for the website. They safeguard sensitive data, like charge card information, from being stolen.&#8221

An SSL, or perhaps a Secure Sockets Layer, encrypts data that’s transferred involving the customer&#8217s browser as well as your website. If you’d like to simply accept charge cards on your site, installing an SSL, whether purchased with Volusion or perhaps a third-party site, is needed.

To understand more about SSLs, look at this article around the subject!

We like a great figure of speech here after which. Hopefully you’ve too!

Appreciate studying the most popular expressions for that Volusion software. Have you ever heard of other great analogies from your Support representatives? We&#8217d like to know what you think! Call us anytime, we&#8217re here to help you.

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Worker Spotlight: Mike Lawson

Volusion is what it’s due to the individuals who work within its four walls. Therefore we thought we&#8217d let you know much more about a number of individuals people. What’s important to them? So why do they are available to operate every day? And just what will they expect to doing once they leave work? Within this Worker &#8230 Ongoing

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Volusion is what it’s due to the individuals who work within its four walls. Therefore we thought we&#8217d let you know much more about a number of individuals people. What’s important to them? So why do they are available to operate every day? And just what will they expect to doing once they leave work? Within this Worker Spotlight series, you&#8217ll obtain a glimpse at one featured worker every month. This month, we spoken to E-mail Marketing Manager Mike Lawson. Here&#8217s what he’d to state:

Where do you turn at Volusion?

I&#8217m among the two E-mail Marketing Managers. We develop happy to keep our customers looking forward to Volusion and ecommerce.

How have you enter into the area?

My job before Volusion was type of strange and began out like a position on the Support team. I had been employed by a prospecting company and it was attempting to grow our reviews program. After about six several weeks there, we recognized the role really was increasingly about e-mail marketing than about dealing with our clients to create reviews. And So I moved to the Marketing team where I discovered that people were utilizing a horrible, outdated email tool. Our Marketing Director really was strong in Search engine optimization and content marketing, but he didn&#8217t know e-mail marketing that well. Therefore we leaped in it together and merely figured it. Since that time, it&#8217s been something I&#8217ve been really enthusiastic about!

Mike Lawson Employee Spotlight

What’s probably the most challenging factor regarding your job?

Delivering content that individuals love. Surprisingly, email marketers will always be considering what their readers need to see and not simply what we should want our readers to determine. And lots of that’s striking an account balance between your sales-driven side of the company and also the customer-driven side of the company.

We&#8217re a company, therefore we&#8217re clearly here to earn money, however, you can&#8217t only speak to your people to sell them things. You need to have them engaged and feeling as if you&#8217re adding to – and thinking about – their success. A part of the way we do this is as simple as ensuring we&#8217re supplying all of them with interesting, helpful content. Obtaining the right content in to the right people&#8217s hands is really a difficult puzzle, however it&#8217s a puzzle that&#8217s really rewarding when you solve it!

What exactly are you most happy with inside your career? How about outdoors of the career?

Professionally, I’m proud to the fact that I altered career pathways (my first career trajectory is at Project Management Software, also it was awful) and trained myself how to behave that’s fun and rewarding.

Personally, I&#8217m proudest of my dog. I&#8217m a wild dog person (just like any of my team will explain). She&#8217s a beagle named Lucy, and she or he&#8217s essentially the very best factor ever.

Mike Lawson's beagle

Exactly what do you like most about Volusion?

The folks. My team has gone through a number of changes within the year . 5 I&#8217ve been here, however i still make a start with excellent people!

What’s the very first factor you need to do when you are getting off work?

Go back home and let my dog out.

Exactly what do you love to do inside your free time?Or What exactly are your hobbies?

MOVIES. I&#8217m an enormous movie nerd. I&#8217ve seen 352 movies this season (let me see 366). Most weekends, I&#8217m at Alamo Drafthouse watching several movies.

I additionally love Geeks Who Drink pub quizzes. My buddies and that i go play every Wednesday night, also it&#8217s most likely things i expect towards the most throughout the week.

Mike Lawson

What’s the craziest factor you’ve ever done?

Thinking it had been smart to see 366 movies each year.

Where are you currently happening the next vacation?

I’ve got a number of buddies living around the globe. We keep in touch pretty much and then try to meet up personally every couple of years. The coming year, we&#8217re getting together in Savannah, GA.

Should you could open a web-based store, what can you sell?

Probably something The Exorcist-related.

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Worker Spotlight: Timbo de Sosa

Volusion is what it’s due to the individuals who work within its walls, therefore we thought we’d let you know much more about a number of individuals people! What’s important to them? So why do they are available to operate every day? And just what will they expect to doing once they leave work? Within this Worker Spotlight &#8230 Ongoing

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Volusion is what it’s due to the individuals who work within its walls, therefore we thought we’d let you know much more about a number of individuals people! What’s important to them? So why do they are available to operate every day? And just what will they expect to doing once they leave work? Within this Worker Spotlight series, you’ll obtain a glimpse at one featured worker every month. This month, we spoken to Affiliate Software Developer Timbo de Sosa. Here’s what he’d to state:

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Where do you turn at Volusion?

I’m an affiliate software developer! I’m helping using the effort to modernize our software, while concurrently focusing on fixing existing bugs.

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How have you enter into the area?

I began in customer support this year, after which after 2 yrs I moved to the QA department testing the program while understanding how to code, after which halfway this past year I grew to become an affiliate developer, or “baby developer” as I love to refer to it as. Hopefully this season I’ll result in the change to full-on developer, or “real boy developer” as I love to refer to it as.

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What’s probably the most challenging factor regarding your job?

Our software has existed for any lengthy time, there are multiple layers into it, and often it’s difficult to reconcile the older layers with something totally new you want to do. It’s been referred to as attempting to make upgrades for an plane even though it is flying, which would be to say it’s really a very delicate process.

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What exactly are you most happy with inside your career? How about outdoors of the career?

Within my career, I’m most happy with what lengths I’ve are available in 5 years. I had no clue after i requested a person service job which i would finish up coding as a living. Very good for any Bachelor of Arts in Oriental and Literature!

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Outdoors of my career, I’m most happy with my microfinance lending to small company proprietors all over the world. During the last couple of years, I’ve made 158 loans totalling almost $14,500. Getting available credit has stored me from some terrible situations, and i believe it’s essential that everybody has that chance, especially small company proprietors in third world countries. Also, I’ve only been defaulted on a single time!

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Exactly what do you like most about Volusion?

They’re attempting to kill me. We obtain a lot free food! Once on the This summer fourth celebration I’d a lot of chili dogs that I needed to go back home sick. I have a giant pho bowl inside my desk that is useful whenever we have Indian food for Diwali or Tex Mex for Cinco de Mayo. It’s called the “Timbowl.”

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What’s the very first factor you need to do when you are getting off work?

This past year the solution was virtually always “go home and take my pants,” however this year I’m attempting to become more active, now 2 days per week I actually do yoga in the evening. Another days continue to be home and pants, though.

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Exactly what do you love to do inside your free time?Or What exactly are your hobbies?

I’m greatly in to the McElroy group of podcasts. I believe I took in to around 500 hrs of the podcasts this past year. I additionally play lots of games, both board and digital. I’ve experienced exactly the same bet on Dungeons and Dragons during the last nine years, and we’re pretty near to stopping the Nine-Tongued Earthworm from another dimension that’s attempting to eat the world. Really, it’s still type of touch and go.

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Where are you currently happening the next vacation?

My mother is really a tour operator, therefore we continue an incredible vacation each year. This past year was Holland, this season is Ireland! I do not know something that we’re doing because she plans everything together with her tour operator magic, but I know it’s likely to be fun, and I know I will possess some Guinness.

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What’s the craziest factor you’ve ever done?

My friend’s grandmother died, and she or he couldn’t afford an airplane ticket to Atlanta to go to the funeral. I made the decision we’d drive to Atlanta together so she could attend, however i only had eventually of PTO available, therefore we left Tuesday once i departed work, drove 15 hrs straight during the night to Atlanta, she attended the funeral Wednesday as i rested, therefore we drove straight to Austin. I acquired back before a really sleepy work day on Thursday morning!

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Should you could open a web-based store, what can you sell?

I’d sell suggestions for online retailers, with no, you aren’t obtaining a free one at this time.

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How you can Identify Abandoned Carts

For each jug of milk left in the chocolate stand, for each discarded, semi-folded set of pants inside a mall&#8217s shoe section, you will see abandoned carts in your store. A cart is abandoned whenever someone in the shoppingcart a treadmill-page-checkout decides to depart the web site, neglecting to buy the item. Not so difficult, right? &#8230 Ongoing

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For each jug of milk left in the chocolate stand, for each discarded, semi-folded set of pants inside a mall&#8217s shoe section, you will see abandoned carts in your store. A cart is abandoned whenever someone in the shoppingcart a treadmill-page-checkout decides to depart the web site, neglecting to buy the item. Not so difficult, right? But by increasingly acquainted with abandoned carts (found at Orders &gt Abandoned/Live Carts inside your store dashboard), you are able to better understand where they’re originating from, and the way to close more sales.

Diagnosing abandoned carts

Firstly &#8211 make sure to let the ConfigVariable &#8216Collect Abandoned Cart Info.&#8217 This allows your store to record contact details (customer ID number, telephone number, current email address, notes) whenever a shopper abandons an order. This post is only collected when the customer is logged in a registered account during the time of abandonment. This data is vital in reaching out towards the customer to shut the conversion.

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So, to identify abandoned carts we&#8217ll be searching to 2 major attributes: who’s departing the cart, and just what&#8217s inside it. Both determines the following plan of action to solve minimizing the quantity of carts we&#8217re seeing.

To determine ‘who’ is departing the cart, from Orders &gt Abandoned / Live Carts make use of the option menu to personalize the posts to exhibit the IP and current email address column. The second is easily the most helpful, since you can see which preexisting clients are adding products for their cart and departing. However, nearly all your clients is going to be anonymous, therefore the Ip will give you the following group of clues. Should you&#8217re seeing exactly the same Ip creating single item carts, don’t worry &#8211 this is probably just a bot indexing your website. It is because oftentimes, to be able to determine purchase cost and shipping costs or weight, searching index bot or any other aggregation source will prove to add a product to the cart and then leave. So don&#8217t pay as near focus on multiple carts with similar IP like this. Rather, concentrate on the ones with unique IP addresses, because these are more likely be genuine customers.

The 2nd method to identify abandoned carts is by using the Quick Edit tool to determine which products are often left. While using options menu, select &#8216enable quick edit.&#8217 This can open a brand new pane which provides coverage for the underside 1 / 2 of your browser. Once this really is enabled, pick a live cart by clicking its live cart ID. This can load the shopping cart software contents within the lower pane and can provide those import product codes. This could provide crucial information. Adopt these measures for the newest carts and find out should there be any trends.

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If you notice exactly the same product code appearing in lots of carts, investigate item like a customer would. Add some item for your cart and move through the checkout tactic to the checkout page (one-page-checkout.asp). You might find roadblocks stopping the acquisition, for example prohibitive shipping costs or awkward option settings. A notable example From the is of the customer who meant to get one of the products weigh 1.2lbs, however a bad import mismanaged their decimal place. Since the item considered 12lbs, rather of just one.2, transportation charge exceeded the price of the product itself, and customers started searching elsewhere for any better deal. Like a product’s weight doesn’t change much (a classic set-it-and-forget-it product field), the shop owner will not have caught this issue without analyzing his live cart data.

Stopping and Resolving Abandoned Carts

There should never be a method to fully prevent abandoned carts, though there are lots of things you can do to lower the amount you&#8217re seeing. It&#8217s vital that you think about ways to higher the shopping cart software consumer experience, to determine more and more people undertake the checkout process.

1. Offer multiple payment options

When running a web-based store, we advise getting a minimum of two types of payment choices to let your customers the selection (and convenience) of having to pay what ever they want. I&#8217m not speaking about accepting Visa and Mastercard (charge card processing generally counts as you) but particularly about offering PayPal or any other payment integration suite. PayPal continues to be probably the most broadly recognized and recognized payment options online, and really should be applied whenever you can. Getting it as being a choice can instill buyer confidence within the checkout process, and may assuage any remaining discomfort points.

2. Inquire if your shipping choices are obtaining the task finished

Like a store, shipping methods could be a problematic issue. You need to cover the expense of products moving across the nation and keep costs low enough not to be considered a deterrent. To actually slowly move the needle, nine out of ten customers say free shipping is a motivation to look online. If you wish to provide a discount such as this, you&#8217ll must find a cost point that doesn&#8217t reduce your main point here. As the shipping costs are true last &#8216surprise&#8217 from the checkout process, make certain the costs are low enough for the customers to handle shock.

3. Use retention mails

Once someone with their email has produced a cart, make certain to follow-up. The ConfigVariable &#8216Retention Email Waiting Period internally&#8217 may be the field you&#8217re searching to make use of increase. We actually recommend altering seo to (that&#8217s right &#8211 zero). This function enables you to definitely send the Abandoned_Cart_Retention email template once you see one, instead of waiting the default 12 hrs. Lowering this value enables you to definitely strike as the anvil is hot. Imagine as being a customer, departing a checkout after which through an email within fifteen minutes having a promotion code or quick follow-up message. Searching to automate this method for speedier delivery? Consider to some partner like AutoResponderMax to transmit out timed emails.

So, using these possibilities bear in mind that abandoned carts are members of natural procedure for online browsing. Seeing abandoned carts is common, a day to day occurrence, but if you think you&#8217re seeing an elevated amount use a few of the tips above to identify and resolve your condition.

Have tips or questions? You can write a remark below!

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Worker Spotlight: Nicole Ray

Volusion is what it’s due to the individuals who work within its four walls. Therefore we thought we’d let you know much more about a number of individuals people. What’s important to them? So why do they are available to operate every day? And just what will they expect to doing once they leave work? Within this Worker &#8230 Ongoing

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Volusion is what it’s due to the individuals who work within its four walls. Therefore we thought we’d let you know much more about a number of individuals people. What’s important to them? So why do they are available to operate every day? And just what will they expect to doing once they leave work? Within this Worker Spotlight series, you’ll obtain a glimpse at one featured worker every month. This month, we spoken to Recruiting Manager Nicole Ray. Here’s what she’d to state:

Where do you turn at Volusion?

I’m a Recruiting Manager around the People &amp Culture Team

How have you enter into the area?

By accident. I had been within my mid twenties coupled with an administrative job which i loathed. I made the decision to consider a danger, quit that job and have a temporary recruiting specialist job having a staffing agency. It eventually result in permanent employment and that i really loved things i was doing.

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What’s probably the most challenging factor regarding your job?

Wearing my manager hat and working out how you can effectively lead my team. I’m a newcomer towards the role and taking it in stride. Everyday poses a exciting and new challenge.

What exactly are you most happy with inside your career? How about outdoors of the career?

I pride myself on my small work ethic. I do not look foward to things halfheartedly, and i’m constantly striving to complete better. Personally i think that i’m exclusively accountable for where I’m today professionally, which didn’t come without some sweat and tears.

Overall, I’m most happy with my degree of perseverance once the going will get tough. In my experience there’s anything challenging than juggling a job along with a family. Especially like a mother. I’m trusted by a lot of people and in some way I can remain sane :-).

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Exactly what do you like most about Volusion?

My team, without a doubt. People and Culture is everything. Many of us are super supportive of each other so we have one anothers&#8217 back. I am not sure everybody truly knows what my team does behind the curtain to stay all happy (and given).

What’s the very first factor you need to do when you are getting off work?

Depends upon the type of day it had been. I possibly could be picking my boy up from daycare or quickly heading home to possess a glass of vino.

Exactly what do you love to do inside your free time? What exactly are your hobbies?

Travel, but doesn&#8217t everybody state that? I truly do like to travel despite my three years old. I believe in the brief time on the planet he’s had 10 or 12 plane rides. I additionally enjoy to garden and compost, although I’m a novice. I lately began making my very own bread that has been a lot fun! I additionally enjoy crafting and sewing after i have time. And That I love the Gambling!

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What’s the craziest factor you’ve ever done?

I wouldn’t refer to it as the craziest however it&#8217s awesome. I sitting on top of Cadillac Mountain and viewed the sunrise. Cadillac Mountain is the initial place to determine the sun’s rays rise in the united states.

Where are you currently happening the next vacation?

Most likely to Maine (my spouse and i are generally after that). Even though this is a continuing subject within my household.

Should you could open a web-based store, what can you sell?

I’d make then sell hand crafted condition art. I’ve been which makes them in my family as gifts and they’re a success!

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